Lynda Managing Spam Essential Training

Unwanted email has grown increasingly common and sophisticated. It now includes not only unsolicited commercial messages, but also fraud schemes, identity theft attempts, and dangerous attachments. Because the majority of this mail is now sent from virus-infected computers, many of the strategies that worked to combat spam a few years ago have become less effective. In Managing Spam Essential Training, William E. Weinman describes the state of spam today, shows how to recognize the various types, and explains the dangers they present. He also shares techniques for ensuring that legitimate email continues to get through, and offers up-to-date strategies for reducing the amount of junk email received at important addresses.

Topics include:

* Defending against "phishing" attacks (identity theft);
* Identifying 419 scams, malware, and more;
* Setting up spam filters and block lists;
* Sorting spam from legitimate email daily;
* Using tagged or separate addresses for different situations;
* Being a good email citizen.

Author: Bill Weinman
Duration (hr:min): 1:17

Introduction Welcome
1. What Is Spam? What this course covers 17:00
* What is spam?
* The impact of spam on users;
* The impact of spam on ISPs;
* The impact of spam on the internet;
* Why does spam happen?

2. Examples of Spam Identifying commercial spam 17:15
* Identifying 419 spam;
* Identifying malware spam;
* Identifying phishing spam;
* Identifying pump & dump stock spam.

3. How Spam Is Sent How spam is sent 08:12

4. Defending Against Spam Spam filters 19:53
* Defending against phishing attacks;
* Tagged email addresses;
* Block lists;
* Other ways to defend against spam.

5. Dealing with Spam When It Arrives Marking your spam 06:57
* Checking your spam daily;
* Using filters for common senders;
* Using your address book;
* Using different email addresses.

6. Being a Good Email Citizen How to be a good email citizen 04:27

7. Getting Involved Getting involved 02:38

Goodbye